Help Center

Answer:
Orders are processed within 3–5 business days (excluding weekends and holidays). Once shipped, you’ll receive tracking details via email or text. Delivery typically takes 2–7 business days, depending on location.

Because our products are handcrafted and made-to-order, we don’t accept returns or exchanges for sanitary reasons. However, if your order arrives damaged or incorrect, please contact us at on our "contact us" page within 7 days of delivery.

Answer:
We’re dedicated to protecting both your skin and the planet 🌎.
Here’s how Sunkissed Organics stays sustainable:

• We use eco-friendly glass jars and metal tins — never plastic.

• Our packaging and shipping materials are biodegradable or recyclable.

• We encourage customers to reuse or repurpose containers whenever possible.

• Our ingredients are ethically sourced and cruelty-free.

Every purchase supports our mission toward a cleaner, more conscious beauty industry. ♻️

Answer:
Our products are made with organic and high-quality ingredients — no synthetic fragrances, parabens, or harsh chemicals. Each product page lists full ingredients and skin benefits for transparency.

For products in glass packaging:

• Handle with care to avoid breakage.

• Store in a cool, dry place away from direct sunlight.

• Keep out of reach of children and pets.

• Reuse or recycle glass jars responsibly after cleaning with warm, soapy water.

Answer:
✨ Join our Sunkissed Rewards Program!
Earn points every time you shop, share, or engage with us — and redeem them for discounts, exclusive gifts, and early access to new collections.

💌 Stay connected:
Sign up for emails and text messages to receive:

• Self-care tips & rituals

• Exclusive offers and discounts

• Early access to new product drops and events

You can join through our homepage or during checkout — we love keeping our community in the loop!

Answer:
We’re here to help with any questions or concerns! 💕
Reach us at info@sunkissedorganics.net or through the contact form on our Contact page.

Our team responds within 24–48 business hours (Mon–Fri).

We appreciate your patience as we carefully craft and ship your self-care essentials.